1. Introduction
At Seller Analytics Hub, we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy details how we collect, protect, and handle data when you browse our platform, use our calculators, read our guides, or process e-commerce labels. We strictly comply with the Information Technology Act of India and international data governance frameworks.
2. PDF Label Cropping
Our PDF Label Cropping tool processes documents entirely within your local browser's memory sandbox (using client-side JavaScript rendering libraries). Your PDF files, customer names, customer addresses, and full extracted page text are never uploaded or stored on our servers.
After a crop completes successfully, we store a limited analytics summary: the extracted Meesho order ID, seller SKU, number of labels and files, selected processing options, and processing time. For signed-in users, this summary is linked to the account so monthly usage appears in Label Analytics. For guests, the IP address is encrypted at rest and a one-way hash is used to group repeat visits. This metadata helps us measure tool usage and does not include the PDF or customer address data.
3. Information We Collect
We do not require account registration to use our public calculators and label tools. However, for registered users or those reaching out via contact forms, we handle:
- Identity Data: Full name and e-commerce business name (submitted via contact forms or registration).
- Contact Data: Verified email address (for account setup, billing, and support responses).
- Operational Data: Product costs, shipping rates, and RTO variables that you calculate (stored locally in active session buffers or saved securely under your dashboard profile if you have a registered account).
- Usage & Telemetry Data: IP address, browser context, and label-cropper summaries including order IDs, seller SKUs, file counts, label counts, and selected crop options.
4. Cookies & Local Storage
We use standard local session cookies and browser LocalStorage buffers to store your selected settings (e.g. preferred GST rates, custom packaging fees, and label dimensions). This ensures your preferences are preserved when you refresh the page.
We also utilize Microsoft Clarity for structural heatmaps and conversion tracking. Clarity records screen movements, scrolling behavior, and form focus events in an entirely anonymous format to help us identify rendering errors. It does not record typed passwords or payment data.
5. Third-Party Integrations
To provide a premium responsive visual presentation, our site integrates resources from:
- Google Fonts: Loads high-fidelity typography (Inter and Plus Jakarta Sans) for clean readability.
- FontAwesome CDN: Renders iconography.
- Razorpay: Facilitates secure payment pipelines for optional premium accounts. We do not store or process card numbers or banking credentials on our platform.
- Google Analytics and Google Tag Manager: Measure page engagement, account and trial funnel steps, extension connections, imports, checkout progress, and verified purchases. Analytics events exclude email addresses, phone numbers, customer details, Meesho identifiers, uploaded filenames, access tokens, and payment credentials. Advertising storage and personalization are disabled by default.
6. Information Security
We implement industry-standard secure network layer practices, including active Secure Socket Layer (SSL) encryption, secure hashing protocols, and input sanitizers. Your dashboard credentials and uploaded catalog statistics are protected by advanced authorization barriers.
7. Your Data Rights
If you have registered an account, you retain the complete right to request a full CSV export of your e-commerce data or initiate a permanent, immediate deletion of your account. You can trigger this directly from the settings area inside your dashboard, or by reaching out to our privacy desk at support+selleranalyticshub@gmail.com.
8. Contact Our Privacy Desk
If you have any questions regarding data security, browser local sandboxes, or analytics configurations, please feel free to submit an inquiry through our Support Desk.