Direct Support Email
support+selleranalyticshub@gmail.com
Use this for operational questions, product feedback, print optimization issues, or guidance on how to structure your Meesho uploads for cleaner reporting.
Support Desk Hours
Monday to Saturday, 9:00 AM to 6:00 PM IST. We are usually able to reply within one business day.
Data Safety
Your label PDFs and seller-side operational files are handled with a privacy-first mindset. The public label workflow is designed so customer-sensitive content stays on your machine.
How to get a useful answer faster
Include the page or tool you were using, what you expected to happen, and the exact step where the workflow stopped. For report or reconciliation questions, mention the report type and date range, but do not email customer addresses, passwords, payment credentials, or full unredacted marketplace files.
- Tool support: Share the calculator, label, extension, or dashboard screen and the browser you used.
- Reporting questions: Describe the column, deduction, settlement, return, or SKU result that needs clarification.
- Bug reports: Add the error message, a redacted screenshot when useful, and steps we can repeat.
- Privacy requests: Use the email connected to your account and clearly state whether you need access, correction, or deletion help.
Before sending seller data
Redact buyer names, addresses, phone numbers, bank details, tax identifiers, passwords, and access tokens. If a sample file is necessary, send the smallest redacted example that still shows the problem. We can then confirm whether a broader diagnostic is actually needed.
Visit the Seller Knowledge Base for guides on label handling, dispatch flow, settlement reading, and common reconciliation mistakes.